Key Responsibilities:
- Perform general administrative tasks, including data entry, filing, and document management.
- Provide support for mortgage-related operations, such as reviewing, organizing, and processing loan documents.
- Liaise with clients, and internal team to ensure timely and accurate communication.
- Maintain and update records, spreadsheets, and databases to ensure accuracy and compliance.
- Assist in scheduling appointments, managing calendars, and coordinating meetings.
- Respond to emails, phone calls, and inquiries promptly and professionally.
- Support the preparation of reports, presentations, and other business documentation.
- Contribute to the continuous improvement of administrative processes and workflows.
Qualifications and Skills:
- 1 to 2 years of experience in an administrative support role (mortgage industry experience preferred).
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Ability to manage multiple tasks and prioritize effectively.
- Familiarity with mortgage processes, terminology, and documentation (desirable).
- Strong problem-solving skills and the ability to work independently.
- A professional demeanor and a customer-focused approach.
- Has a positive, enthusiastic attitude and a leader material with a dedication to exceeding CEO expectations.
- Flexibility to work during UK working hours (3:00PM - 12:00AM PH Time). May change during DST to (4:00PM – 1:00AM PH Time)
- With own laptop, plus internet connection of at least 25 Mbps
- 1 to 2 years of experience in an administrative support role (mortgage industry experience preferred).